Question 1

Why Smart Buy?

Accepted Answer

At Smart Buy, you're not just getting a great deal — you're buying from the #1 LG appliance specialist in Canada.

With over 20 years of hands-on experience focused only on LG products — no other brands, just LG — and some team members with more than 30 years of factory-level expertise! — we know LG appliances and electronic products inside and out. From the latest technology to the smallest technical details, our knowledge runs deep.

This level of expertise means you get trusted advice, accurate answers, and real solutions — whether you're buying, troubleshooting, or just exploring your options. Simply put, no one knows LG products better than we do, and that’s why our customers choose Smart Buy with confidence.

Question 2

What kind of appliances do you sell?

Accepted Answer

At Smart Buy, we offer a complete range of LG appliances and electronics products — including not only open-box and scratch & dent items, but also a wide selection of brand-new products.

Our open-box and scratch & dent options give customers the chance to save substantially, often paying just a fraction of regular retail prices — without compromising on quality. Every unit is thoroughly inspected and tested to ensure reliable performance.

For those seeking something brand-new, we also carry the latest LG models at highly competitive prices, delivering exceptional value without the premium price tag.

Whether you're looking to maximize your savings through open-box and scratch & dent products or invest in brand-new products, Smart Buy has the perfect LG solution for your home — at a price that makes sense.

Question 3

Are the open-box/ scratch & dent appliances badly dented or damaged?

Accepted Answer

Not at all! Most of our open-box and scratch & dent appliances are brand-new or near-new items with minor cosmetic imperfections — such as small scratches, dents, or packaging damage. Some may have been returned by customers for non-technical reasons.

Every product is carefully inspected and thoroughly tested by our team to ensure it functions just like new. That means you get the same high performance and reliability, but at a much lower price.

Question 4

Am I eligible to buy? Who shops at Smart Buy?

Accepted Answer

Our customers range from first-time homeowners and savvy condo dwellers to builders, realtors, and property managers. Whether you're furnishing a home or buying in bulk, visit our Wholesalers page - we’re here to help you save smart without compromising on quality.

Frequently Asked Questions

Why Smart Buy?

What kind of appliances do you sell?

Are the open-box/ scratch & dent appliances badly dented or damaged?

Am I eligible to buy? Who shops at Smart Buy?

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